Frequently Asked Questions (FAQ)

With more than 470 years of hospitality tradition, Best Western Premier Hotel Slon combines warm, attentive service with contemporary comfort in the heart of Ljubljana. Located just steps from the Old Town, and the city's main attractions, it is an excellent choice for both leisure and business travellers.

Booking directly through the Hotel Slon website guarantees the best available rate with our Best Online Price Guarantee.

You'll also enjoy greater flexibility, with no credit card or prepayment required at the time of booking. If you have any special requests before your arrival, our team will be happy to assist you directly, helping you plan a smooth and personalised stay in Ljubljana.

Direct booking is the simplest way to secure the best available offer while enjoying dedicated support from our team before and during your stay.

Best Western Premier Hotel Slon is located in the heart of Ljubljana at Slovenska cesta 34, just a short walk from the Old Town, Prešeren Square, Triple Bridge, Ljubljana Castle, the city's main shopping streets, restaurants, and cultural attractions. The main bus and train station is approximately 850 metres from the hotel.

Yes. Although Hotel Slon is located within Ljubljana's pedestrian zone, guests with a confirmed reservation are permitted to drive directly to the hotel entrance. Our valet team will welcome you on arrival and park your vehicle in a secure nearby garage.

For the easiest arrival, we recommend following the driving instructions on our website (how to reach us) rather than entering the hotel address directly into your GPS.

Hotel Slon offers 24-hour valet parking in a secure nearby garage for €33 per vehicle per day. Advance reservation is required. Simply drive to the hotel entrance, where our team will take care of parking your car, allowing you to enjoy a smooth and stress-free arrival. Public parking garages are also available within walking distance.

Ljubljana Jože Pučnik Airport is approximately 26 km from Hotel Slon, with a journey time of around 25–30 minutes by car. We can arrange both shared shuttle transfers and private airport transfers directly to the hotel. Simply contact us before your arrival and we'll be happy to organise your transfer.

The easiest way to book your stay is through the official Hotel Slon website, where you can check live availability, compare room categories, and enjoy our Best Online Price Guarantee.

You can also make a reservation by contacting our Reservations team at reservations@hotelslon.com or by calling +386 1 470 11 00. We will be happy to help you choose the most suitable room and answer any questions before your arrival.

Yes. Breakfast is included in all room rates and packages.

Our generous buffet breakfast offers a wide selection of freshly prepared hot and cold dishes, homemade pastries, seasonal fruit, local specialities, and healthy options, providing the perfect start to your day in Ljubljana. Discover more about it here.

For flexible rates booked directly through the Hotel Slon website, a credit card is not required and payment is made at the hotel.

Cancellation terms depend on the selected rate. Flexible reservations can be cancelled free of charge up to 24 hours before arrival, while non-refundable rates require full prepayment and cannot be modified or cancelled after confirmation.

Different terms may apply to group bookings and selected promotional offers. Please check your booking confirmation or contact us directly if you need any assistance.

Check-in is available from 3:00 PM, and check-out is until 12:00 PM.

If you arrive before check-in or plan to spend more time in Ljubljana after checking out, you are welcome to leave your luggage with us free of charge. Our reception team will be happy to store it securely until you are ready to continue your journey.

Early check-in and late check-out may also be available upon request, subject to availability.

Hotel Slon offers a selection of comfortable rooms and suites to suit different travel styles, from cosy Economy Rooms to spacious Suites.

Guests can choose from Economy, Comfort, Comfort No View, Deluxe, and Superior Deluxe Rooms, as well as a selection of spacious Suites.

Comfort No View Rooms are available at a preferential rate and overlook the hotel's inner courtyard, where renovation works are currently taking place. Some rooms may have scaffolding outside the windows.

Explore all room and suite categories to find the accommodation that best suits your stay.

Every room at Hotel Slon is designed for a comfortable and restful stay, featuring our signature Sleep Concept with premium mattresses, a 24/7 pillow menu, luxurious 400-thread-count Egyptian cotton bed linen, and hypoallergenic duvets.

All rooms include complimentary high-speed Wi-Fi, air conditioning, a minibar, tea and coffee-making facilities, and a safe.

Comfort Rooms and above include L'Occitane en Provence bathroom amenities, while Deluxe Rooms and Suites also feature an Illy espresso machine, along with additional premium touches for an enhanced stay.

Free high-speed Wi-Fi is available throughout the hotel, while Comfort Rooms and above feature a large writing desk, providing a comfortable workspace for business travellers. The hotel also offers versatile conference facilities for meetings, events, and business gatherings.

Yes. Extra beds are available in selected Comfort and Deluxe room categories, while baby cots can be provided upon request.

To ensure availability, we recommend mentioning your requirements when making your reservation.

Yes. Selected room categories offer views of Ljubljana's city centre, while Corner Suites with Balcony feature a private balconies overlooking the city centre.

For full details about each room category and its features, please visit our Rooms page.

Early check-in and late check-out may also be available upon request, subject to availability.

Breakfast is served daily from 6:30 AM to 10:30 AM in our breakfast restaurant on the first floor and is included in all room rates and packages.

Our generous buffet features freshly prepared hot and cold dishes, homemade pastries, fresh fruit, local specialities, healthy options, and made-to-order egg dishes, providing the perfect start to your day. Guests can also enjoy a selection of à la carte breakfast dishes, available at an additional charge.

Discover our breakfast.

Yes. We offer a variety of vegetarian, vegan, gluten-free and lactose-free options.

If you have any dietary requirements or food allergies, please let us know before or during your stay, and our team will be happy to assist you.

Yes. Room service is available daily, offering breakfast as well as a selection of meals and beverages served in the comfort of your room.

Simply scan the QR code on the stand in your room to browse the menu or contact reception for assistance.

Yes. Zvezda Lounge Bar, located on the ground floor of Hotel Slon, welcomes both hotel guests and visitors.

Whether you're stopping by for an Illy coffee, a light lunch, homemade desserts, an evening cocktail, or a glass of wine, Zvezda Lounge Bar offers a relaxed atmosphere throughout the day.

Discover Zvezda Lounge Bar.

Yes. Hotel Slon offers authentic Thai massage treatments performed by experienced therapists in a peaceful and relaxing setting.

Choose from a range of traditional Thai massages designed to help you unwind and recharge.

Discover Thai Massage among our Services.

Yes. Our reception team will be happy to recommend and arrange excursions, guided tours, and experiences in Ljubljana and across Slovenia.

Through our trusted partner To Do in Slovenia, you can choose from a wide range of day trips, including visits to Lake Bled, Postojna Cave, the Slovenian coast, and many other destinations.

Yes. Hotel Slon offers versatile conference and event facilities for business meetings, conferences, receptions, gala dinners, and private events.

Our experienced events team will be happy to assist you with every detail, from venue selection and technical equipment to catering and personalised services.

Explore Meetings & Events.