Dear Guests, 

Your health and well-being, as well as that of our employees, is our utmost priority. To ensure your safest way to stay, we implemented a series of hygiene precautions in accordance with the National institute of Public Health to prevent the spread of COVID-19 coronavirus.

If you need our assistance, contact us at:

Our Flexible Cancellation Policy:

In response to changing marketplace conditions, Best Western Premier Hotel Slon is committed to ensuring our customers experience flexibility during these challenging times.

We are implementing the following policies:

REFUNDABLE RESERVATIONS

For guests with existing reservations for any future arrival date, we will allow full changes or cancellation without a charge up to 24 hours prior to arrival,* as long as the change or cancellation is made by August 31, 2020. Please note that any changes to existing reservations will be subject to availability and any rate differences.

For guests making new reservations for any future arrival date, between today and August 31, 2020, we will allow the reservation to be changed or cancelled at no charge up to 24 hours before your scheduled arrival date.* Please note that changes to the reservation will be subject to availability and any rate differences.

NON-REFUNDABLE RESERVATIONS (Pre-paid)

For guests with existing reservations for any arrival date up to August 31, 2020, guests may rebook their reservations up to 24 hours prior to arrival,* we will allow date changes up to 12 months. Please note that any changes to existing reservations will be subject to availability and any rate differences.

If you wish to change, cancel or postpone your reservation, please contact us at sales@hotelslon.com

Please note that this policy does not apply to Event or Group bookings. For guests with Group reservations (e.g., for meetings, events or conferences), please contact us at sales@hotelslon.com

For individual reservations made through the third parties (such as Booking.com, Expedia.com, etc.), you are kindly asked to contact them directly as they may apply different policies.

The most up-to-date information on the whole situation and recommended hygiene measures and public guidance on COVID-19 coronavirus are available on the website of the Government Communication Office (UKOM).


Update: June 1, 2020
Best Western Premier Hotel Slon Management